5 Questions to Ask Any Roofer Before You Sign a Contract

Hiring a roofing contractor is a big decision—and not one you should take lightly. Your roof protects your home, your belongings, and your family, so it’s crucial to ensure the job is done right. Before signing any contract, take the time to ask the right questions to avoid costly mistakes. 

Craftsmen Roofing and Exteriors by Allstar is one example of a company that encourages transparency and client education before any project begins. Here are five essential questions to ask any roofer before you commit to hiring them:

1. Are You Licensed, Insured, and Bonded?

This is non-negotiable. A reputable roofer should be fully licensed to operate in your state and carry both liability insurance and workers’ compensation. This protects you in case someone gets injured on your property or there’s accidental damage to your home. Ask for documentation and make sure the policies are current—don’t just take their word for it.

2. What Type of Roofing Materials Do You Recommend and Why?

Not all roofing materials are created equal. Depending on your budget, home style, and climate, certain materials will be better suited than others. A knowledgeable contractor should be able to explain the pros and cons of options like asphalt shingles, metal roofing, or architectural shingles. They should also consider weather patterns, including heat, humidity, snow, and occasional storms, when making a recommendation.

3. Do You Offer a Workmanship Warranty?

Manufacturer warranties cover roofing materials, but what about the labor? A trustworthy contractor will stand behind their work with a quality warranty, usually ranging from 1 to 10 years. Make sure you understand what’s covered and get it in writing. This can give you peace of mind if issues arise after the job is completed.

4. Can You Provide References or Show Recent Projects?

A quality roofer should have no problem sharing references or photos of completed work. This allows you to get a sense of their craftsmanship and customer service. Take the time to follow up with at least one or two references. Ask if the job was completed on time, within budget, and to the homeowner’s satisfaction.

5. What’s the Project Timeline and Payment Schedule?

Before work begins, clarify the expected start and finish dates. Delays can happen, but a reputable contractor will set realistic expectations and keep you informed. Also, be wary of roofers who demand full payment up front. A typical payment schedule involves a deposit, a mid-project payment, and a final payment once the job is complete and inspected.

Key Takeaways:

• Always verify licensing and insurance before hiring.
• Discuss material options based on your home’s needs and climate.
• Ask for a quality warranty in writing.
• Request references and examples of past work.
• Clarify the timeline and payment terms before signing anything.

Choosing a roofer is about more than just price—it’s about trust, quality, and peace of mind. Taking a few minutes to ask the right questions can save you from major headaches later. A reliable contractor will welcome your questions and take the time to ensure you feel confident moving forward.